IPTV Refund Policy
Please read the following carefully, then send us a refund request by creating a ticket in the Support section.
Refund requests must be clear and acceptable.
- Before making a purchase, we recommend asking for a Free Trial IPTV via ‘Contact Us’ or by clicking the quick reply icon before committing to a long-term IPTV subscription.
- If your internet speed is slow, you won’t be able to view or use our IPTV services, so you can request a refund.
- The ZONTPTV team is available 24/7. If you are unable to install the IPTV service on your devices for any reason, there will be no refund. Please review and learn the necessary tutorials for IPTV installation.
- If you’ve made an error in choosing the service and making the payment, you can find a ticket in the Support section titled ‘Create’. Our support team will review, accept, and process the refund payment.
- If your account expires 14 days later, the refund request will not be accepted.